Privacy Policy

Effective Date: March 29, 2026

1. Introduction

Welcome to Jalume lighting. We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website https://jelume.net and any related services, sales, or marketing activities (collectively referred to as the “Services”).

When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

2. Information We Collect

As a professional B2B lighting provider based in Zhongshan, we collect minimal data. Since Jalume lighting does not provide user account registration or allow user-generated content uploads, our data collection is limited to professional inquiries.

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products, or otherwise contacting us. The personal information we collect may include:

• Contact Data: Name, business email address (such as info@jalume.com ), phone number, and professional address.
• Business Details: Company name, job title, and specific wholesale or project requirements.

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser characteristics, operating system, language preferences, referring URLs, and location. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

3. How We Use Your Information

We use personal information collected via our Site for a variety of business purposes described below:

• To Facilitate Inquiries: We use your information to respond to your wholesale requests, provide technical specifications for our lighting products, and send quotes.
• To Send Administrative Information: We may use your personal information to send you product updates, new catalog releases, and information about changes to our terms, conditions, and policies.
• To Fulfill and Manage Orders: We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Site or offline channels.
• To Protect Our Services: We may use your information as part of our efforts to keep our Site safe and secure (for example, for fraud monitoring and prevention).

4. Will Your Information Be Shared with Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

• Service Providers: We may share data with third-party vendors, service providers, contractors, or agents who perform services for us (e.g., international logistics and shipping companies based in Guangdong).
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or legal processes in China or internationally.

5. Cookies and Similar Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. These help us understand how visitors interact with https://jelume.net . You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

6. International Data Transfers

Our operations are headquartered in Henglan Town, Zhongshan City, Guangdong Province, China. If you are accessing our Site from outside China, please be aware that your information may be transferred to, stored, and processed by us in our facilities. By using our Site, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules than those of your country.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal data to and from our Site is at your own risk. You should only access the services within a secure environment.

8. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

9. Your Privacy Rights

Depending on where you are located (e.g., the European Economic Area), you may have certain rights under applicable data protection laws. These may include the right:

1. To request access and obtain a copy of your personal information.
2. To request rectification (correction) or erasure (deletion).
3. To restrict the processing of your personal information.
4. If applicable, to data portability.

To exercise these rights, you can contact us via the details provided in Section 11.

10. California Privacy Rights (CCPA)

California Civil Code Section 1798.83 permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

11. Contact Us

If you have questions or comments about this policy, or if you would like to review, update, or delete the data we have collected from you, please contact us at:

• Company Name: Jalume lighting Co., Ltd.
• Email: info@jalume.com
• Contact Form: https://jalume.net/contact
• Mailing Address: Henglan Town, Zhongshan City, Guangdong Province, China.

12. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.